Q1: Are you a manufacturer or trading company? How can I trust your company?
A: We are one of the best professional AC solutions manufacturers and suppliers in China with more than 15 years of experience.
Q2: Can you provide drawing design services?
A: Yes, we have a professional AC engineering team to design your project and optimize the solution, and we can also provide professional AC drawings.
Q3: Do you have technical support?
A: We have a professional technical team available 7*24 hours to answer technical questions. After the goods arrive, we can also guide installation and debugging via online video or phone call. If required, we can also dispatch a project engineer to your country at a reasonable cost.
Q4: Can you help me calculate the best logistics and transportation price in my country?
A: Yes, our professional logistics team will help you arrange cost-effective shipping services, allowing you to ship quickly and at a lower cost. Normally we recommend shipping 20GP, 40GP, 40HQ in full container.
Q5: What is your delivery time?
A:About 35-40 days for standard units. The specific time depends on your needs.
Q6: Can you provide mounting accessories with the equipment?
A: Yes of course. This is one of our standard services and we can calculate and quote the installation kit you require. Note: Most of our customers prefer to ship the equipment and installation materials together, we specialize in doing this with good packaging methods.
Q7: How about the packaging?
A: Carton packaging, different logos can be customized according to customer requirements.
Q8: What payment methods are supported?
A: Usually payment is by T/T payment method.