1. What is your Minimum Order Quantity (MOQ)?
Our MOQ is 1 unit, enabling us to accommodate sample orders for thorough client evaluation.
2. What is the lead time for sample orders versus bulk orders?
The standard lead time for a sample is approximately 7-10 days following order confirmation. For bulk orders, expect a lead time of 30 to 45 days, dependent on order volume and any specific customizations required. 30 and 45 days, influenced by final quantity and potential customization requests.
3. How do you handle software maintenance and updates?
We provide Free Over-the-Air (OTA) updates to guarantee continuous system enhancement and feature advancements.
4. What technical assistance is available if we encounter issues?
Our adept technical team is prepared to deliver comprehensive Our dedicated remote support services ensure timely assistance for all your needs.Engage in efficient troubleshooting and benefit from our comprehensive video guidance to swiftly resolve any issues.